What will you be doing?

• Discover and diagnose friction in the buyer journey; then create, implement and successfully execute solutions
• Develop scalable growth programs and processes for key teams
• Own and iterate on strategy and execution of onboarding, including defining the various team competency milestone and potential certification program
• Support Go-to-Market managers and Leadership team in executing effective change management
• Manage various enablement projects and coordinate all Go-to-Market enablement activities
• Design, implement, update and manage team Playbooks
• Have a hand in the direction, strategic analysis, and growth of the Enablement function at Snappy

Qualifications

• History of making an impact and measurably driving business outcomes at a technology company
• Superior organizational, conflict resolution, time and project management skills
• 2-3 years of direct experience in Enablement required
• Excellent verbal and written communication skills
• History of running experiments, analyzing and tracking progress and iterating on success
• Working knowledge of training techniques and best practices for onboarding or adopting new technologies

You Are:

• Self-motivated; highly driven to produce results
• Ability to multi-task and manage multiple projects simultaneously
  
• A skilled active listener who's passionate about learning and problem solving
• Curious and empathetic
  
• Someone who flourishes when given responsibility and a sense of ownership

Bonus if:

• Experience using or managing an LMS, Gong, content repositories
• Experience at a fast-growing SaaS company

What will you be doing?

• Manage prospects from lead to close
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with customers
• Crush your quota!

Qualifications

• +2 years of relevant work / closing experience
  
• Previous SaaS and enterprise software experience
• Excellent verbal and written communication skills

You Are:

• Passionate about providing an exceptional customer experience
• Solution oriented and love a good challenge
  
• Creative, resourceful, detail-oriented, and well-organized
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment
  
• Someone who flourishes when given responsibility and a sense of ownership

What will you be doing?

• Operating as the lead point of contact for any and all matters specific to your customers
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management
• Operations work such as handling orders and creating demos

Qualifications

• Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Solid experience with CRM software , Sales Force and Zendesk and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions for customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, strong verbal and written communication skills
• Ability to multi-task under pressure in an agile environment
• Fast learner and problem solver with great attention to details
• Communicative team player, yet comfortable with independently owning a project end-to-end

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• What will you be doing?

• Manage prospects from lead to close
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with customers
• Crush your quota!

• Qualifications
• 5-7 years of relevant work / closing experience
• Previous SaaS and enterprise software experience
• Excellent verbal and written communication skills

• You Are:
• Passionate about providing an exceptional customer experience
• Solution oriented and love a good challenge
  
• Creative, resourceful, detail-oriented, and well-organized
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment
  
• Someone who flourishes when given responsibility and a sense of ownership

What will you be doing?

• Develop and lead sales and customer success KPIs metrics and reporting process
• Manage and own the Salesforce data in terms of organization, cleanliness, and reporting
• Perform analysis on the sales pipeline, closed deals, and actual client performance
• Evaluate, onboard and optimize new sales and customer success technologies
• Partner closely with key executives to set quotas, optimize forecasting, and drive the sales & CS playbook
  
• Drive the sales and customer success teams towards higher efficiency and productivity

‍Qualifications

• 3-7 years in a prior Sales Operations role at a SaaS company
  
• Must be an expert in Salesforce and Salesforce Administration (including process builder, validation rules, page layouts, data mapping, sales conversion reporting, pipeline reporting, etc.)
• Excellent verbal and written communication skills

‍You Are:

• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment
• Data driven - you enjoy telling a good story using data
• Solution oriented and love a good challenge
  
• Creative, resourceful, detail-oriented, and well-organized
• Someone who flourishes when given responsibility and a sense of ownership

What will you be doing?

• Guide product development—from conception to launch—of new products, features and improvements
• Define, prioritize, and communicate short and long term product goals
• Develop an understanding of Snappy’s customers by conducting research, data analysis, customer interviews, and usability testing
• Collect and create requirements for product changes based on feedback from Sales, Customer Success and your own research
• Partner with engineers and designers to create extraordinary products
• Partner with marketing and sales to launch new products and educate customers

Qualifications

• Bachelor’s Degree
• +3 years of product management experience in a fast-paced environment
• Keen product intuition and an eye for UI/UX design experience, with a desire to discover and fulfill the needs of users
• Great verbal and written communication skills that allow you to align with different teams across the organization
• A deep sense of ownership and commitment that enables you to take a product from ideation to launch

What will you be doing?

• Collaborate with product management to design and prototype brilliant user experiences that improve Snappy’s key metrics
• Translate qualitative and quantitative insights about customer behavior into user flows that make sense and look great
  
• Continuously iterate on designs based on feedback from team members and customers
• Build and continuously experiment with high-impact marketing collateral (websites, landing pages and email templates) to help drive growth
• Work closely with R&D to help implement, test and deliver new user experiences

Qualifications

• Bachelor’s Degree or equivalent
• +2 years hands-on experience in UI/UX product design
• Strong design skills that strike the right balance between aesthetics, functionality and simplicity
• Technical skills including a working knowledge of HTML/CSS/JavaScript
• Experience using UI/UX design tools such as Sketch, Figma, InVision, Adobe XD etc.
• Ability to take feedback from peers and customers, learn from it and improve
• Experience building websites, landing pages and/or email templates is a big plus

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What will you be doing?

• You will partner with product managers, designers, and analysts to deeply understand the needs of our users and build a product that serves those needs
• You will take full ownership of engineering projects from design to implementation to deployment and maintenance
• You will design and build software used by thousands of customers
• You will write modular, secure, and well-tested code
• You will ensure that our development environment is best in class by delivering improvements to internal tooling and processes
• You will work closely with customer support to respond quickly to issues for our users and solve those in a permanent and scalable way
• You will improve the team and company – you will be an active participant in our culture

Qualifications

• 5+ years of frontend software engineering
• 2+ years of experience with React frameworks
• Skilled with web technologies including Javascript, HTML, and CSS

What will you be doing?

• You will partner with product managers, designers, and analysts to deeply understand the needs of our users and build a product that serves those needs
• You will take full ownership of engineering projects from design to implementation to deployment and maintenance
• You will design and build software used by thousands of customers
• You will write modular, secure, and well-tested code
• You will ensure that our development environment is best in class by delivering improvements to internal tooling and processes
• You will work closely with customer support to respond quickly to issues for our users and solve those in a permanent and scalable way
• You will improve the team and company – you will be an active participant in our culture

Qualifications

• 5+ years of frontend software engineering
• 2+ years of Node.js and frameworks available for it
• Skilled with web technologies
• Experience with serverless technologies (advantage)

What will you be doing?

• You will have full ownership and responsibility to design, create, test, and maintain web applications to ensure the best possible performance and quality of our products and services. You will be part of Snappy’s R&D and help to shape our professional culture, working methodologies and best practices.

Qualifications

• Proficiency in backend programming - At least 4 years experience
• Experience with building web applications
• Experience with Javascript / Node.js
• Experience with at least one major cloud provider - AWS, Azure or GCP
• Experience with automation tools and frameworks (CI/CD pipelines)

What will you be doing?

• You will take full ownership of devops projects from design to implementation to deployment and maintenance
• You will manage organization security and permissions
• You will resolve production issues related to infrastructure
• You will pursuit new technologies and introduce them to the company’s stack
• You will support and maintain all operational activities related to production, development, and test environments
• You will be responsible for the company IT infrastructure

Qualifications

• 3+  years of experience as a DevOps
• 2+ years of experience with AWS Cloud
• Experience with micro services concepts
• Experience in continuous integration / deploy / delivery
• Experience with monitoring stacks and systems
• Experience with serverless technologies (advantage)

What will you be doing?

• Develop end-to-end data science projects: from data collection, cleaning and pre-processing, to live models in production.
• Translate business challenges into data-driven solutions.
• Own and lead projects: all the way from the initial concept to the final product.
• Use data to support company decisions by working with other in-house teams.
• Actively promote a data-driven approach to decision making in Snappy.
• Innovate! Always keep an eye out for new creative ideas to support our company’s success

Qualifications

• 2+ years experience as a data scientist 
• 2+ years experience with Python 
• Hands-on experience applying statistics and machine learning end-to-end projects with real world data
• Experience with SQL and NoSQL databases
• Independent, proactive and a self learner
• Familiarity with Deep Learning - an advantage
• Experience with AWS Cloud - an advantage

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